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You’re holding too much together. I step in to fix what’s not working and bring structure to your business so it can run without everything relying on you.
Your business works, but it’s not sustainable. You’re managing too many moving pieces, and your systems aren’t keeping up. I help you get clear on what’s not working, create a plan, and implement the structure your business needs to run smoothly, so you can step back into your role as CEO.
Operations Consulting & Implementation
your business simplified
CRM organization & client tracking
Project management systems & execution
Team coordination & support
Strategic planning & operational clarity
Process & workflow development
Systems, data & KPI tracking
the areas I can support your business
tech out some of the tools i can help support you with in your biz
you are not alone
If your business feels messy behind the scenes, you’re not the only one. Most business owners reach a point where what used to work no longer does.
IT DOESN’T HAVE TO FEEL THIS WAY
When everything is running through you, it’s usually not a capacity issue, it’s a structure issue.
START WITH CLARITY
If you're not sure what's up from down, I've got you! I offer free strategy calls to help you find the right path
Things to Know
(some of)
Client experience from onboarding to delivery
high tough executive assistant support services
1
process
how it works
LET'S CONNECT
The first step is booking a call so we can talk through your goals, what’s not working, and where your business needs support.
2
strategy call
We identify your initial goals, talk through what’s needed, and decide the best path to work together moving forward.
3
Your plan
Once we move forward, we go through onboarding, agreements, and a detailed intake so I can fully understand your business and build a clear plan.
4
IMPLEMENTATION
I step in to organize, build, and implement the systems and structure your business needs.
5
ONGOING SUPPORT
We refine as we go to make sure everything is working and continues to support your growth.
- Erin, erin daugherty photography
Trying to redesign my website myself left me feeling frustrated and overwhelmed. I was very hesitant to outsource my website because I felt like I could do it myself, but I hired Melanie, and it was one of the best decisions I could have made! From start to finish, she was terrific! She's so good at what she does and gave me so many great ideas and suggestions! Just one conversation with her will show you how passionate she is about what she does. Melanie is so easy to work with, a great communicator, organized, professional, and kind. I LOVED working with her and can't wait to work with her more in the future!
Melanie is a genius and absolutely fantastic to work with!
- Lisa k., photographer
We did a 90-minute coaching call with a week of Voxer support, and it was exactly what I needed to get me going. She answered all my questions along the way, and in a week I had built my homepage and contact page! She offers everything I need à la carte, and I love it. On top of it, Melanie is AMAZING at communicating when issues arise, she's very available with Voxer support, and has such a helpful and positive attitude -- 10/10 recommend!
Melanie told me I could hire her as a coach to help me build my site, and I was sold!
- JASMIN RP, VIRTUALLY JAZZY
I outsourced my website design to Melanie with her Website in a Week service. From our initial discovery call all the way up to our off-boarding call, Melanie was so fun and easy to work with. During our off-boarding call, she went over everything I would need to know to be able to edit my website myself. Melanie is so knowledgable and wonderful in what she does. I highly recommend her for any all of your website design needs!
I truly felt that Melanie understood what I wanted in my website even when I could quite put it into words myself.
- Amanda d., business coach
I asked her to create an opt-in for my website and she did a beautiful job and helped make my life so much easier! She took my needs and branding and made an awesome document for me. She is very timely and such a joy to chat with, I highly recommend working with Melanie, she does not disappoint.
Working with Melanie has been amazing! She is professional, friendly flexible, and very creative!
From past success stories
Kind Words
Not everything fits into a package, and that’s okay.
Tailored Support for Your Business
Every business has a story, and behind that story, there are unique operational needs.
If you need something more tailored, we’ll start with a call to talk through what’s going on in your business and what needs to change. From there, I’ll help you determine the best path forward and what support makes the most sense.
Frequently Asked questions
I provide strategic and operational support to help your business run more efficiently, from identifying gaps and creating structure to implementing systems and improving workflows.
If you’re not sure, that’s completely normal. We’ll start with a call to talk through your goals and what’s not working, and I’ll guide you toward the best path forward.
Both. I can create the strategy and guide your team, or step in and implement directly to make sure everything gets done the right way.
Strategic Mapping is a proven, structured process for stepping back and looking at your business as a whole. Over 3–4 calls, we define your mission, vision, and values, identify what’s not working, and create a clear plan aligned with where you want to go. You’ll walk away with clarity, direction, and a fully mapped-out annual plan broken down by quarter, so you know exactly what to focus on, what to prioritize, and what to stop doing.
For many clients, this becomes the turning point. Instead of reacting day to day, you have a plan that supports your growth and gives your business structure. It can stand alone if you need clarity, or lead into ongoing consulting and implementation support if you want help bringing the plan to life.
This is a proven framework I’m licensed in through my Director of Operations certification with The Ops Authority.
I provide strategic and operational support to help your business run more efficiently, from identifying gaps and creating structure to implementing systems and improving workflows.
If you’re not sure, that’s completely normal. We’ll start with a call to talk through your goals and what’s not working, and I’ll guide you toward the best path forward.
Both. I can create the strategy and guide your team, or step in and implement directly to make sure everything gets done the right way.
Strategic Mapping is a proven, structured process for stepping back and looking at your business as a whole. Over 3–4 calls, we define your mission, vision, and values, identify what’s not working, and create a clear plan aligned with where you want to go. You’ll walk away with clarity, direction, and a fully mapped-out annual plan broken down by quarter, so you know exactly what to focus on, what to prioritize, and what to stop doing.
For many clients, this becomes the turning point. Instead of reacting day to day, you have a plan that supports your growth and gives your business structure. It can stand alone if you need clarity, or lead into ongoing consulting and implementation support if you want help bringing the plan to life.
This is a proven framework I’m licensed in through my Director of Operations certification with The Ops Authority.
Working with Melanie has been amazing! She is professional, friendly flexible, and very creative! I asked her to create an opt-in for my website and she did a beautiful job and helped make my life so much easier!
amanda d, business coach
